Support Center

Get help with BidiCrib and our AI-powered real estate analysis platform

Email Support
Get detailed help via email

For technical issues, account questions, or general inquiries, email our support team.

legal@newrosetta.com
Response within 24 hours
Phone Support
Speak directly with our team

Call us for immediate assistance with urgent issues or complex questions.

1-888-664-1970
Mon-Fri, 9 AM - 6 PM PST

Frequently Asked Questions

How accurate are BidiCrib's AI property analyses?

Our AI algorithms analyze thousands of data points including market trends, property characteristics, and local factors. While we strive for high accuracy, all analyses should be used as guidance alongside professional real estate advice.

What areas does BidiCrib currently cover?

BidiCrib currently provides comprehensive analysis for the San Francisco Bay Area. We're expanding to Los Angeles, New York, and Austin soon. Sign up for updates on new market availability.

Is my search data private and secure?

Yes, we take privacy seriously. Your property searches and personal data are encrypted and protected. We never sell your information to third parties. Review our Privacy Policy for complete details.

How do I interpret the AI offer recommendations?

Our AI considers market conditions, property condition, comparable sales, and competition to suggest optimal offer strategies. Each recommendation includes a confidence score and detailed reasoning. Always consult with a real estate professional before making offers.

Can I save and compare multiple properties?

Yes! Create a free account to save properties, compare analyses side-by-side, and track your favorite listings. Your saved data syncs across all your devices.

Contact NewRosetta Inc.

Headquarters

2603 Camino Ramon, Ste. 200
San Ramon, CA 94583

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM PST
Saturday - Sunday: Closed